Email Accuracy & Bounce Rates

Last updated: June 30, 2026

Lensmor helps you reveal and use contact data for event-led outreach. Email and phone availability depends on public sources, third-party providers, domain patterns, verification status, and how recently the contact changed roles.

Email reveal

Reveal Email costs 15 Credits per contact.

When you reveal an email, Lensmor attempts to return a verified or best-available business email for the selected contact. Some contacts may not have an available email.

Phone reveal

Reveal Phone costs 150 Credits per contact.

Phone availability can be lower than email availability and may vary by region, seniority, industry, and data provider coverage.

Why emails bounce

Emails can bounce when:

• The person changed jobs.
• The company changed email patterns.
• The domain blocks or filters incoming mail.
• The provider had stale data.
• The recipient's mailbox was removed or renamed.
• The email was valid when sourced but became invalid later.

How to reduce bounce risk

• Reveal emails close to when you plan to send.
• Use your email platform's validation and suppression tools.
• Send compliant, targeted outreach rather than large untargeted batches.
• Review company and role fit before exporting.
• Avoid using old exports without refreshing key contacts.

What Lensmor does not guarantee

Lensmor does not guarantee:

• A 0% bounce rate.
• That every contact has an email or phone number.
• That a revealed contact is still in the same role.
• That a contact is legally contactable in every jurisdiction.

Your team is responsible for complying with applicable email, privacy, and anti-spam laws.

If a contact looks wrong

If you find incorrect contact data, send the event name, contact name, company, and the issue to Lensmor support. This helps the team improve data quality and provider routing.